*headdesk*

Jun. 30th, 2008 02:21 am
mickeym: (spn_sammy the computer geek)
[personal profile] mickeym
So, my brand-new, shiny desktop? (Well, it was brand-new back last September)... freezes during boot-up. It gets all the way to the point where the AIM and YM sign-in windows pop up, and the internet connection connects...and then it freezes. I actually got Windows Media Player to open this last time, and then it froze.

Some stuff works in Safe Mode, but not everything, so my question is this: how do I back up my files while in Safe Mode? I click on the link for the back up wizard and nothing happens. I click on WMP and nothing happens. Help?

The nice person at the online Dell assistance chat recommended I reinstall windows and start over. I do NOT want to do this, particularly, so if anyone has any other suggestions, I'm all ears. Particularly with regards to backing up the mother-fing files, which I know I should've been doing all along and DIDN'T. *sighs*

Date: 2008-06-30 08:12 am (UTC)
ext_937: picture of biohazard symbol over red bacteria (Chemistry: solution or precipitate?)
From: [identity profile] taselby.livejournal.com
I don't speak Windows at all, but wow do you have my sympathy.

{{{you}}} Good luck.

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