*headdesk*

So, my brand-new, shiny desktop? (Well, it was brand-new back last September)... freezes during boot-up. It gets all the way to the point where the AIM and YM sign-in windows pop up, and the internet connection connects...and then it freezes. I actually got Windows Media Player to open this last time, and then it froze.

Some stuff works in Safe Mode, but not everything, so my question is this: how do I back up my files while in Safe Mode? I click on the link for the back up wizard and nothing happens. I click on WMP and nothing happens. Help?

The nice person at the online Dell assistance chat recommended I reinstall windows and start over. I do NOT want to do this, particularly, so if anyone has any other suggestions, I'm all ears. Particularly with regards to backing up the mother-fing files, which I know I should've been doing all along and DIDN'T. *sighs*